Welcome to the Killis Ireland website at killis.ie. Please take a moment to read these terms and conditions including our policies (collectively the “Terms”) to understand how they apply to your use of our website and any products or services that you may order online.
If you have any questions regarding our website, the Terms, products or services, email marica@killis.ie
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
1. GENERAL TERMS
References in these Terms and Conditions to “we”, “us” and “Killis Ireland” are a private company.
TERMS AND CONDITIONS APPLY
These Terms apply to your use of this website. By using this website, you acknowledge that you have read and understood these Terms and agree to be bound by them. They represent our entire agreement with you and supersede all prior terms, conditions, warranties and/or representations to the extent permitted by law. Please do not use our website if you do not agree to be bound by these Terms.
Online purchases from our website are subject to these Terms. Certain additional Terms below apply specifically to online purchases.
AMENDED OR UPDATED TERMS
We may periodically update or change the Terms, without notice. You should check them from time to time as your continued use of our website will mean you accept any updated or revised Terms.
USE OF OUR WEBSITE
You are welcome to browse or use our website for your own personal, non-commercial shopping and information purposes only. No other use is permitted without our prior written consent. The unauthorised use, copying, reproduction, variation, modification or distribution of the content of this website, the uploading of any unlawful or damaging information or viral software or the creation of any links to our website from any other site whatsoever is strictly prohibited. You agree to indemnify us against any loss, damage, harm, claim or any other cost whatsoever that we may sustain as a result of your use of our website and/or its contents contrary to these Terms.
We reserve the right to suspend our website or any part thereof or terminate your account at any time if we, in our sole discretion, determine that you are not using the website in compliance with these Terms or if we believe the information provided by you is untrue, inaccurate or incomplete.
Any indulgence or extension of time granted to you shall not be construed as a waiver or variation of any of our rights or remedies in these Terms or law.
MARKETING
You are free to opt out of receiving our marketing material at any stage by unsubscribing on the link at the bottom of all email marketing, alternatively you can email marica@killis.ie. It may take up to one month for your profile to be updated.
PRIVACY POLICY
Your privacy is very important to us and therefore any information that you upload on our website including any payment card information will be stored securely by Stripe Inc..
We use cookies to identify the computer device with which you connect to our website.
We will not disclose, sell or rent your personal information to third parties without your consent unless we are compelled to do so by law.
Whilst all reasonable efforts are taken to ensure that your personal information and/or credit card details are protected as they travel over the internet, we cannot guarantee the absolute security of any information you exchange with us.
ACCURACY OF WEBSITE CONTENT
All reasonable steps are taken to ensure that the information on our website is accurate and up-to-date. We do not however warrant that the content or information displayed is always accurate, complete and/or current.
INTELLECTUAL PROPERTY
All rights, including copyright, trade mark and other intellectual property rights embodied in any logos, text, images, video, audio or other material on this website are owned by or licensed to us. You agree to sign all documents as we may reasonably require in order to assign any rights that you may acquire in the content of our website. You agree also to waive any moral rights in such content. You are permitted to view, print or store electronically a copy of any information on our website, including these Terms, solely for your personal, lawful, non-commercial use. Unauthorised use, reproduction, modification and/or distribution is strictly prohibited and constitutes an unlawful infringement of our intellectual property rights.
USE OF OUR LOGOS, CONTENT AND IMAGES
You are not permitted to use the content of our website, our logos or any product or other images that appear on our website without our prior written consent. Unauthorised use, reproduction, modification and/or distribution is strictly prohibited and constitutes an infringement of our or our licensors’ intellectual property rights.
HYPERLINKS
External hyperlinks may appear on our website. The hyperlinks may not be construed so as to constitute a relationship between us and any linked third party or any endorsement by us of such third party and use of or reliance on any external links provided is at your own risk. We do not endorse such third parties or their products and/or services. Your reliance on any information contained in such material is entirely at your own risk.
DISCLAIMERS AND EXCLUSIONS OF LIABILITY
Use of our website is entirely at your own risk. We make no representations or warranties of any kind, whether express or implied. We do not warrant that the functions provided by the website will be uninterrupted or error free, or that the website or the server that makes it available are free from viruses or other harmful components. We accept no liability, to the extent permitted by law, for any direct, indirect, incidental, special or consequential loss or damage of any kind whatsoever or howsoever caused arising from the access or use of our website or the purchase of any of our products or services. You agree, to the extent permitted by law, to indemnify us against any loss or damage suffered or liability incurred by reason of any act or omission on your part or that of any third party acting on your behalf in connection with your use of our website and/or your purchase of any products or services. Notwithstanding any other provisions contained herein, our liability arising from any breach of these Terms, negligence or otherwise shall not at any time exceed more than double the monetary value of any order placed via this website.
2. ONLINE SHOPPING TERMS
These online shopping terms and conditions apply to all purchases ordered online at killis.ie. Please read them carefully and print a copy for future reference.
Registration and/or use of our online shopping website constitute your acceptance and agreement to be bound by the terms of our website, including additional online shopping terms.
ONLINE REGISTRATION
Registration on our online shopping site is conditional upon your specified delivery address being within certain specified areas. If your delivery address is not in an area where we deliver, your registration will not be completed. After you have registered, should you change your delivery address to an address which is not in an area where we deliver, your order will not be accepted. To register you will be required to provide certain information including personal details, payment card details and your delivery address. When registering with us you will be required to provide an email address and a password. Please keep your password private. Killis Ireland accepts no liability for any damages suffered or losses incurred from the use or misuse of your password. You will be required to enter your email address and password each time you visit our online shopping site.
PRODUCT SALES AND AVAILABILITY
All products displayed on our website are subject to availability. All prices shown on our website are quoted in Euros. We reserve the right to discontinue or change the specifications of our products and services from time to time without notice. We will inform you as soon as possible if any products or services ordered by you are not available.
COLOURS
We have made every effort to display as accurately as possible the colours of the products that appear on our website. However, as the actual colours you see will depend on the device that you use to access our website, we cannot warrant that your device’s display of any colour will be accurate.
CONTENT ERRORS
We regret that no order will be accepted if we identify a material error in the description of any of our goods or services or their prices on our website. Packaging may vary from that shown on our website.
PRICING POLICY
You will be charged the prices that are reflected online, subject to availability. Certain of the products are variable/random mass items. Whilst the average mass of the product is indicated on online as a guide to the cost, the actual product delivered to you may weigh slightly more or less than the average mass indicated. You will be charged the actual amount due in respect of the specific product delivered to you. The prices do not include VAT. Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations.
A delivery fee will be charged for each order placed by you.
OFFERS
Killis Ireland retains the right to change any web offers or conditions without notice and these will only apply as stock lasts.
METHODS OF PAYMENT
We will place a holding reserve of funds equal to the total value of your online order against the payment card tendered by you during the checkout process. Payment will be effected on finalisation of your order and prior to delivery.
By submitting your order, and payment card details you warrant that you are authorised to make payment with the payment card and that there are sufficient funds available to pay for the order.
STOCK AVAILABILITY
We cannot always guarantee availability of stock and will endeavour to deliver as soon as it is back in stock.
CONFIRMATION OF ORDERS
Orders placed online constitute your offer to purchase subject to these Terms. Your offer is deemed to have been accepted by us when you receive our confirmation of your order.
3. ONLINE ORDERS
DELIVERY
Please check the contents of your package on arrival. Should any items be damaged during delivery, it is important that you notify upon opening the package. Also, please keep all packaging materials from the delivery.
RETURNS
If you are for any reason not satisfied with your purchase we’ll be happy to offer you an exchange or refund on any merchandise that is returned unused, with original packaging and delivery receipt within 7 days. Please allow up to 48hours for your return to be processed.
If any returns need to be made please notify us by email to marica@killis.ie noting your name, order number and item details before returning the package to the below address. Please note that cost for posting back a return is responsibility of the customer.
Return Delivery Address:
Attention: Online Purchase Return,
Killis ireland
20 Ormond Close
Swords
Co. Dublin
K67 EX84
Refunds will only be made to the original credit or debit card of purchase.
If you are unhappy with the products or services you have received from us please email us at marica@killis.ie. You can also submit your complaint to an online process operated by the European Commission by clicking on this link here: https://webgate.ec.europa.eu/odr/main/?event=main.home.show
CANCELLATION
If for any reason you wish to cancel an order this may be done by contacting our online support on marica@killis.ie, before 5pm on the day of order. We reserve the right to debit your payment card for the delivery fees in respect of any late cancellations. If you cancel your payment for any reason or if your payment card should cease to be valid for whatever reason, you will nevertheless be bound to pay to the full purchase price, including all costs incurred by us relating to the recovery thereof. Without prejudice to any other rights or remedies in law, we reserve the right to cancel forthwith any sale and/or your registration in the event of your breach any of these terms. This does not affect your statutory rights.